Citrix Provisioning Server

A license change with Citrix Provisioning server with huge impact after upgrade to 7.8?

A number of reports are coming in from different sources that Citrix has changed something in Citrix Provisioning Server licensing or working. The impact of this is that customers using Citrix Provisioning server datacenter license suddenly can’t use the product anymore after upgrading to version 7.8. This impacts the customers using the XenApp Advanced or Enterprise license as far as I know now. So something has changed, but what?

I did a quick search in the archive to see if this restriction was also there in 2015 already, did we all sleep and sell the wrong license? We always sold the Citrix provisioning server datacenter license as that was interesting in price for the customer offering streaming of all servers and desktops running in the datacenter. Citrix also advised this in several occasions in bids. Surprised is not strong enough when we notice that customers have issues after upgrading. The restriction wasn’t there in 2015.

Now in 2016 suddenly this license has changed and this one is there. That’s a change which would mean customers would need to upgrade their license. That’s one side of the medal, the other side is that after they upgrade Citrix Provisioning Server simply refuses it function because the license is not accepted.

Citrix Provisioning Server

It would have been nice if Citrix would have informed customers and partners that they would change something. Wondering how this is gonna be solved, hearing lots of customers of different partners impacted. For customers it feels like a pTAX.

Still looking for time to build it in a lab and do some testing to get some more information, hopefully this is solved before I get the time to do this.

If you have more information please share, want to know the size of this.. I think over here a lot of customers bought that datacenter license in those days.

I’ll keep you posted, keep me posted as well 🙂


17 thought on “A license change with Citrix Provisioning server with huge impact after upgrade to 7.8?”
  1. Hello Rob, have you more Information to this Topic? Is it as described? Have one Customer with Datacenter PVS Licenses running on 7.6 and want to upgrade to 7.11 (XenApp Enterprise)

    1. Hi,

      It seems that with the current code there is no more issue.
      We tried to recreate the issue but everything works now…. works technically.

      You still are not allowed to use the datacenter license for streaming PVS server 🙁
      Sorry to bring the bad messages…

  2. it seems that they changed the actual files you can download, we’re not sure what did happen but all of a sudden all the test we dit failed (we tried to break it of course)… Citrix acts like it never was there so we really don’t know, sorry… it disappeared.

  3. Just bumped into this post. We had also PVS Datacenter with XenApp Enterprise but now we must upgrade to Citrix Virtual Apps Premium. An upgrade with a high price.

    1. Hi Hans,

      Why would you need to go to Premium?
      The following licenses allow for using PVS.

      Citrix Virtual Apps Advanced
      Citrix Virtual Apps premium
      – Both can only be used for server based apps

      Citrix Virtual Desktops standard
      – Only for VDI

      Citrix Virtual Apps and Desktops Advanced
      Citrix Virtual Apps and Desktops Premium
      – For both VDI/ Server based desktop and server based apps

      So, perhaps you have a different features you require that need Premium, which could well be as there are some neat ones in Premium but as to access to PVS I would say you could do with less.
      Ping me about those features if you know them and I’ll look it up for you

      1. Hello Rob,

        According to our reseller (Dutch):

        De functionaliteit van provisioning services in Virtual Apps Advanced is veel beperkter als PVS Datacenter.
        In deze versie mag PVS alleen gebruikt worden voor een Desktop OS (Windows 10) en niet voor een Server OS (Server 2012R2, 2016, 2019)
        Zie deze zin in feature matrix: Citrix Provisioning for Citrix Virtual Apps for Citrix Virtual Apps Advanced is available for VMHosted applications instances running on a desktop operating system only.

        PVS in Citrix Virtual Apps and Desktops Advanced & Premium en Citrix Virtual Apps Premium is wel gelijk aan PVS Datacenter.

        Dus indien de klant alleen werk met VMHosted applications en een Desktop OS (Windows 10) dan heeft men voldoende aan Virtual Apps Advanced. (Dit komt echter bijna niet voor)

        1. True, you’re right.. forgot about that one little line you could use CVAD Advanced instead if you don’t need any of the specific premium features..

  4. As of 2016, customers must use either Virtual Apps Premium (Formerly XenApp Platinum) or Virtual Apps and Desktops Advanced or Premium (Formerly XenDesktop Enterprise or Platinum) to use PVS with Citrix Virtual Apps / Virtual Desktops Workloads.

    PVS Datacenter Licenses (Stand Alone) can only be used with non-Citrix Virtual Apps / Virtual Desktops Workloads.

    So, yes you can use Advanced to deploy a multi-user environment to your users. I’m not saying your partner is wrong though because I don’t know what other features you might be requiring in your environment. Please make sure you check the matrix and talk to your partner about that… don’t want you to miss out on anything because of me.

    There are some neat security features like session recording and smart access but also things like local apps that are in Premium, so make sure you know what features you need but from a multi-user point of view there is nothing holding you back to use CVAD Advanced.

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