Advanced management with ControlUp

This blog will show you how ControlUp could help you with managing your VDI/SBC environment.
As most of you will know I had done a report on end to end monitoring for a customer last year and published some of the results on my blog. For that report I also looked at ControlUp to see if and how it would do end to end monitoring.

After my blog post Yoni from ControlUp contacted me to talk about what ControlUp could do and he thought it would be good to meet up. It took a while but this year at VMworld be met and he gave me a demo about the management possibilities. I have to be honest, my first impression of ControlUp was that it was just another monitoring tool (I looked for these feature). I didn’t look further than monitoring and missed the biggest features, the management features. ControlUp is a very interesting product to get a grip on your network.

Issues

First lets take a look at issues you might experience managing your environment. Looking at environments that are persistent like persistent VDI of physical SBC servers you will see that the systems grow different over time.
What does this mean? Let’s assume that you have 100 Citrix server and they are not provisioned with PVS or MCS. You installed them manually and over time someone installed a piece of software on some of the servers.
Now you have several servers that run some software and others that don’t. User are complaining that they experience different behavior when working on some servers.
This one example but the same could be a printer installed on one server and not on the others.

ControlUp

So after this introduction we come to ControlUp, so let’s dive into the management options from ControlUP. Let’s start basic and go a bit advanced step by step.

Basic funtions

first we have a list of computers or hosts and per computer or host you can see the stress level and multiple metrics that show the status of the system. This is still basic monitoring but for administrators and service desk very important. The metrics are various, I had to split it in two pictures.

Looking a bit further there you see that you can see various metrics about the disk, network and processor. If you want to get more details you can click on the metric and it will take you one step deeper.

If you click on the Processes to see that is taking up all the resources you get to the screenshot shown below. For a service desk this is valuable for it gives a quick insight.

In the main management overview there is a menu bar that guides you through the most basic functions, you switch from Folders to Host or Computers, sessions, processes, accounts or executables depending on what you’re looking for.

Session control

This all looks pretty basic, I can hear you think yeah I’ve seen that before what’s the big deal? Okay as promised we start simple and will built up as we go along. When you right click on the session you get a menu (you get the menu also with computers, hosts etc.. but we’ll get there in a minute.)

Multiple computer management

Still although this was amazing for it’s all combined in one console and so easy to use we go further with features I like even more.
When you select more computers at once you have to option to see the differences between these computers. So let’s click on Programs and Updates and see what we get.

ControlUp collects very rapid all the details of all computers selected and with different colours you see if the program is installed on one or more computers.

Printerdrivers

Conclusion

This is a first blog about ControlUp, I think you get a proper idea on possibilities of the product.
I was suprised by the possibilties and think this would be a good addition to any organization next to an end to End monitoring product to be used a an operational monitoring and management solution. I think it helps administrator and service desk personel with their daily job managing servers and solving user issues.

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