VMware Horizon View Cloud Pod – Server error
When working with the Cloud Pod feature I encountered an issue that I want to share with you so you don’t see it. I think it’s a bug in the software but that’s for VMware to decide.
Assign local desktop pools
Then the error appears, server error, that all it says. No explanation no nothing, just like at home with your wife, wit the limited information we have to understand the message.
I noted that there was a lot of message related to the unknown monitor resolution. Weird that adding a desktop pool to a Pod would be concerned with this.
With 6.1 we got a higher resolution and me co-worker (the customers) suddenly remembered that he change the resolution to the highest option. The new high resolution is 3840×2160 whereas we used to work with 2560×1600.
We changed the resolution to the old value and did a retest.
Now we can succesfully add the local pool to the global entitlement and it works fine.
Seems to me it’s a bug for why wouldn’t you be able to add the desktop pool with a higher resolution. Perhaps I missed something in the documentation 🙂