VMware AirWatch Express

VMware AirWatch Express setup – a quick walkthrough the console


VMware AirWatch Express setup – a quick walkthrough the console

So in my previous article I addressed the new offering from VMware AirWatch called VMware AirWatch Express. If you missed that article click the link to read that so that you understand why you’re seeing this console. The link to the previous article is found here – link. So With the new offering VMware AirWatch Express is trying to get customers that find MDM too pricy, too complex and thought it was not for them.

With VMware AirWatch Express offers MDM to the masses as it is a basic but very functional version of VMware AirWatch. So you are wondering what is offered and how can I configure this once I bought it? Well let me take you through the console so you can see the setup of a new environment.

Configuration

So it starts with a few simple questions you need to answer, so connect to the console – the address of VMware airWatch Express console will be given to you by a VMware AirWatch representative. what you will be making is a blue print, a configuration that will be used for every device that is added later on. You can of course make more blue prints if needed.

VMware AirWatch Express

1st Question: the first question asked starting the VMware AirWatch Express console is whether your end users will be using Apple devices. So if you answer yes here you will need to link an Apple account.

VMware AirWatch Express

Steps to connect to Apple are not that hard, you need to download a Certificate request, create a certificate and upload it and connect with Apple.

2nd question: Name your blueprint, you need to give the blue print a nice name, be logical but because this is the VMware AirWatch Express version you won’t be creating dozens of blue prints so anything is cool.

VMware AirWatch Express

3rd Question: Applications, we are at the applications section but first we need to know a few things. Select the devices platforms that you want to manage, it ranges from Android, Apple to Windows phone and Windows Desktop. also the question is asked in which country you are, this is because some applications are not allowed in every country. specify the country where the devices are residing most of the time.

VMware AirWatch Express

Next up you get to choose the applications you want to deploy on the devices.  you can search all the app stores and add the applications so they are either pushed automatically or delivered on demand if the user is requesting it.

VMware AirWatch Express

So at the end you see which applications are added and for which platform they have been added. Nothing difficult about this and that is the power of this version, very simple easy to use.

VMware AirWatch Express

4th Question: Resources. Your end users will want to use Email and Wifi, to basic needs in 2016. So the VMware AirWatch Express edition allows to set this. The configuration is straigtht forward and you don’t need to specify for which platform you are configuring it, that is all taken care of.

VMware AirWatch Express

The Email configuration is done simple so there is no option to create a per app-vpn to connect to your mail server more safe. Email will be configured as they use it right now without MDM. Remember this is the VMware AirWatch Express edition and the advanced features, like a per app vpn, are in higher editions of the product which of course can be added later on.

5th Question: Policies. So with an MDM solution you want to be in control, why else would you want to manage devices. So there is a list of possibilities that you can set that will give you enough control over the devices for a standard MDM solution.

VMware AirWatch Express

If you want more control and more features, again, you need to upgrade to the higher versions. This version, VMware airWatch Express is the basic version that offers good basic MDM that will work for many scenario’s.

VMware AirWatch Express

Again as said before you can set a good number of policies and as you can see it is defined per platform so you don’t need some math degree to figure it out. Remember we are still in the console, just clicking around a bit.. almost there.

6th Question: Users. Well this is a simple step, you add new user to the system that you want to manage. We think this is used often is a small environment at first so you can add the users by hand. For larger environment you would setup a cloud connector to connect to your Directory service.

VMware AirWatch Express

7th Question: review. Well technically it’s not a question, it is a review and you can click on the steps taken to review them. If you are happy with it, you can start managing devices. I think this is pretty easy, 7 steps to success in MDM.

VMware AirWatch Express

So that concludes the walk through. If you are now wondering if this is enough I like to remember that there are different editions. So let’s include a pictures of the edition model of VMware AirWatch so you see how to upgrade. With our customer we use Green or Orange most of the time as they have more advanced Email features.

VMware AirWatch Express

 

I hope this article helped you in your quest for a new MSM solution, thoughts on this.. see me at VMworld and we have a chat.

 


3 thoughts on “VMware AirWatch Express setup – a quick walkthrough the console”
  1. Hello,
    I’ve recently been made an AirWatch Admin to assist in the migration of 25,000 MobileIron users over to AirWatch by June. That’s going well but I can’t get an answer out of the Full Control Admins to a few end user questions I’m getting as well as some of my own.

    1.I’ve been scouring the internet trying to figure out why my AirWatch Boxer app will not make sounds when I receive or send emails like my MobileIron email used to. I just migrated from MI to AW 2 weeks ago. I checked the gear/Settings in my Boxer app and in Exchange accounts I have Mail, Calendar, Notifications enabled and a sound selected. The “Hello” sound. I also have sounds and notifications enabled in my iPhone(7) global settings, as well. I get sounds for my texts, Facebook Messenger, Maps, etc. Just nothing for anything residing in Boxer.

    2. How do I get to the GAL from Boxer/Contacts? In MobileIron I could go to Contacts, then Groups, then Exchange, then search the GAL. I don’t see any option for the GAL in Boxer.

    3. In the Boxer app under settings, Exchange, what is the “Color” field for? I selected Purple but nothing is actually purple in Boxer.

    4. In MobileIron I was able to be in the middle of composing a new email and then realize I needed to go back to my inbox to reference another email and could do this by swiping down. This would minimimize the email I was composing down to the bottom of my inbox so i could go search the rest of my inbox for other things. Then I could swipe back up to finish editing my email. Is this option available in Boxer?

    5. Our AW Admin added about 10 apps to the Catalogue icon so users could quickly install them if for some reason they all didnt auto-add to the device homepage. One of these Apps is called RSA. I already have the RSA App downloaded to my phone. If the Admin were to remove the RSA app from the Catalog, do you think it would also automatically remove it from my phone?

    6. Is there any documentation on any “known” issues with AW? Our environment has iPhone’s and Samsung Galaxy’s.

    Thanks so much and I enjoyed your article.

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